Questions About Your Pay

If you have a payroll-related question, refer to this matrix to determine the appropriate contact point (i.e., the Kelly Employee Service Center, the Automated Paycheck Hotline, the Kelly IT Service Desk, The Work Number, or your Kelly Representative). 

Contact Matrix

Calculation of Overtime and Regular Rate Overtime Adjustment

Unless specifically exempted, an employee covered by the Fair Labor Standards Act (FLSA) must receive overtime pay for hours worked in excess of 40 in a workweek (or as otherwise  legally required by state-specific law) at a rate not less than one and one-half times his or her regular rate of pay. Generally, the regular rate is determined by adding together all payments made by the employer to or on behalf of the employee (except certain statutory exclusions) divided by the total number of hours the employee worked in that week. Learn more.

Why are “Reg. Rate OT Adj.” or “Reg. Rate DT Adj.” appearing on my wage statement?

Contact the Kelly Employee Service Center at 1-866-KELLY-4U (1-866-535-5948) or complete the ESC form.


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